If you’ve encountered QuickBooks Error H202 on Windows 11, you're not alone. This frustrating error pops up when QuickBooks Desktop, set up in multi-user mode, is unable to connect to the company file located on another computer (the server). The result? You’re locked out of your data, your productivity stalls, and collaboration grinds to a halt.In this guide, we’ll explain what QuickBooks Error H202 Windows 11 is, why it occurs, and — most importantly — how to fix it and get back to work without delay.
QuickBooks Error H202 is part of the H-series errors (H101, H202, H303, and H505), all of which relate to issues in a multi-user setup. Specifically, Error H202 means QuickBooks Desktop on your workstation can't reach the company file on another computer because it can't connect to the server.Error message:
“This company file is on another computer, and QuickBooks needs some help connecting.”
Before jumping into the solutions, it's useful to know why this error occurs. Some common reasons include:
Let’s walk through the most reliable methods to fix this error. You don’t need to be a tech expert — just follow these steps one by one.
Intuit offers a free utility that can diagnose and repair network issues, including H202.
This tool is especially effective if the problem is due to a broken network connection or blocked port.
Ensure that only the server (not workstations) is set to host the company file.
This step ensures that QuickBooks recognizes which machine is the server and prevents conflict.
Windows + R
, type services.msc
, and hit Enter.These background services must be running for multi-user access to function correctly.
QuickBooks needs certain ports open for communication. On Windows 11, ensure the firewall isn’t blocking them:
You can also temporarily disable your firewall to test if it's the source of the problem.
This step ensures the workstation can resolve the server’s name to an IP address.
C:\Windows\System32\drivers\etc
pgsql[Server IP address] [Server computer name]
This is useful when DNS issues are preventing QuickBooks from finding the server.
Sometimes the network data file becomes corrupted.
.ND
(e.g., MyCompanyFile.qbw.nd
).old
to the endFacing QuickBooks Error H202 on Windows 11 can be a real productivity killer — especially in a busy multi-user environment. But now that you know the causes and how to resolve them, you’re equipped to tackle the problem confidently. From using the QuickBooks Tool Hub to fine-tuning your firewall settings, these methods help restore access and ensure your team stays connected.Still stuck? If you’ve followed every step and Error H202 persists, it may be time to contact QuickBooks support or consult a certified IT professional.